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Customer relationship management : emerging concepts, tools, and applications / edited by Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh

Material type: materialTypeLabelBookPublisher: New Delhi Tata McGraw Hill c2001Description: 544 p.ISBN: 9780070435049.Subject(s): Customer relationship management | Relationship marketingDDC classification: 658.812
List(s) this item appears in: New Arrival September 2019
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Books Books Institute of Leadership Entrepreneurship And Development - Library
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658.812 CUS (Browse shelf) Available 27727

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