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Institute of Leadership Entrepreneurship and Development
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Customer relationship management : emerging concepts, tools, and applications / edited by Jagdish N. Sheth, Atul Parvatiyar & G. Shainesh

Contributor(s): Parvatiyar , Atul [ed.] | Shainesh, G [ed.].
Material type: materialTypeLabelBookPublisher: New Delhi Tata McGraw Hill c2001Description: 544 p.ISBN: 9780070435049.Subject(s): Customer relationship management | Relationship marketing | Management textbook | TextbookDDC classification: 658.812
List(s) this item appears in: New Arrival September 2019
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658.812 CUS (Browse shelf) Available 27727
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658.81 ZIG(ZIG) Ziglar on selling / 658.81 ZIG(ZIG) Ziglar on selling 658.812 BRE(PRO) Proactive customer service 658.812 CUS Customer relationship management 658.812 ECO(CUS) Customer service secrets 658.812 GON(WHE) Where is my ketchup 658.812 GON(WHE) Where is my ketchup

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