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Institute of Leadership Entrepreneurship and Development
Online Public Access Catalogue (WEBOPAC)

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Why customer don't do what you want them to do : twenty four solutions to overcoming common selling problems / Ferdinand Fournies

by Fournies, Ferdinand.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2003Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.81 FOU(WHY)] (1).
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Two hundred and one ways to turn any employee into a star performer / Casey Fitts Hawley

by Hawley, Casey Fitts.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2004Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.3 HAW(TWO)] (1).
Six sigma for managers / Greg Brue

by Brue, Greg.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw-Hill 2002Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658 BRU(SIX)] (1).
Foreign exchange markets

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw- Hill Publishing Company Limited 2007Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 332 FOR] (1).
Risk from the CEO and board perspective / Mary Pat McCarthy

by McCarthy, Mary Pat | Timothy P. Flynn [auth].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw-Hill 2004Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658 MCC(RIS)] (1).
Making organizational roles effective Udai Pareek

by Pareek, Udai.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2002Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.4 PAR(MAK)] (1).
Customer service secrets / Peter Economy

by Economy, Peter.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2004Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.812 ECO(CUS)] (1).
Hotel housekeeping training manual / Sudhir Andrews

by Andrews, Sudhir.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw-Hill 1985Availability: Items available for loan: Institute of Leadership Entrepreneurship and Development Campus 2 - Library [Call number: 643 AND(HOT)] (1).
Marketing information products and services : a primer for librarians and information professionals / edited by Abhinandan K. Jain ....[et.al]

by Jain, Abhinandan K [ed.].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata Mcgraw Hill 1999Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.8 MAR] (1).
International economics / Francis Cherunilam

by Cherunilam, Francis.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Tata McGraw - Hill Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 337 CHE(INT)] (1).
Guerrilla social media marketing : Jay Conrad Levinson ; Shane Gibson hundred weapons to grow your online influence, attract customers and drive profits

by Levinson,Jay Conrad | Gibson, Shane.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2010Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.8 LEV(GUE)] (1).
Instant systems / Bradley J Sugars

by Sugars, Bradley J.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2007Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.401 2 SUG(INS)] (1).
The six sigma way : how GE, Motorola, and other top companies are honing their performance / Peter S. Pande and Robert P. Neuman

by Pande, Peter S | Neuman, Robert P [auth].

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata Mc.Graw - Hill 2003Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.5 PAN(SIX)] (2).
Value shift : why companies must merge social and financial imperatives to achieve superior performance / Lynn Sharp Paine

by Paine, Lynn Sharp.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata Mcgraw Hill 2003Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.408 PAI(VAL)] (1).
Management information system / W. S. Jawadekar

by Jawadekar, W. S.

Edition: 2nd edMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata Mcgraw-Hill 2005Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 005 JAW(MAN)] (1).
CRM at the speed of light : Paul Greenberg essential customer strategies for the twenty first century

by Greenberg, Paul.

Edition: 3rd edMaterial type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata Mcgraw Hill 2004Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.812 GRE(CRM)] (1).
Lean six sigma / Michael L. George

by George, Michael L.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi : Tata McGraw Hill, 2002Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.401 3 GEO(LEA)] (2).
Trout on strategy : capturing mind share conquering markets Jack Trout

by Trout, Jack.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2004Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.401 2 TRO(TRO)] (1).
Toyota culture : the heart and soul of the Toyota way / Jeffrey K Liker, Michael Hoseus

by Liker, Jeffrey K | Hoseus, Michael.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2008Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658 LIK(TOY)] (2).
Market leadership strategies for service companies : creating growth, profit and customer loyalty / Craig Terill

by Terill, Craig | Arthur Middlebrooks.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw-Hill 2000Availability: Items available for loan: Institute of Leadership Entrepreneurship And Development - Library [Call number: 658.8 TER(MAR)] (1).
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